PATIENT INFORMATION
Information for our examinees
Whether you’re attending in person or via video conferencing, our medical specialists will always provide a high level of care. We aim to make you feel as comfortable as possible throughout your appointment.

What to bring on the day.
- Medical Reports: Bring any x-rays, scans, MRIs, or reports you have. If you can’t access them or no longer have them, that’s okay.
- Photo ID: You’ll need to bring a photo ID.
- Consent Form: You’ll be asked to sign a consent form before your assessment begins.
- For Psychiatric/Psychological Appointments: No scans or reports are needed.
- Wear comfortable, loose clothing to allow easy access to the affected area.
- The specialist may also require you to undress for this assessment partially; however, please be assured that our medical specialists are experienced professionals who conduct examinations with integrity and discretion, and gowns and screens are available for your use. available.
- Arrival Time: Please arrive 15 minutes early to complete any necessary paperwork.
- Support Person: You can bring a family member or friend.
Your injury history will only be taken from your support person if you have difficulty speaking.
- Telehealth: If your assessment is via video, ensure you’ve filled out the Information and Consent Form provided by the referring organisation.
The assessment
- Medical History: We’ll ask about your injury or illness, including how it happened and its impact on your daily life.
- Physical Exam: If required, a physical examination will be conducted by our experienced specialists, who will ensure your privacy and comfort.
- Psychiatric/Psychological Assessments: These may not involve a physical exam but will focus on your mental health and history.
- Modesty and Comfort: If your injury requires undressing, we offer gowns, screens, and chaperones to ensure your comfort.
- Clothing Recommendations:
- Spine Injury: Loose shirt
- Upper Limb Injury: Sleeveless shirt
- Lower Limb Injury: Shorts or loose trousers
- Please wear comfortable undergarments.
- Our specialist will compile a report based on your history, physical examination (if applicable), and any medical documents you’ve provided.
- The completed report will be sent to the organisation that referred you for the assessment.


Frequently asked questions and answers
If you need to reschedule, please contact the organisation that referred you.
Yes, you’re welcome to bring a friend or family member to your appointment for support.
Your injury history will only be taken from your support person if you have difficulty speaking?
Testimonials that speak to our commitment
I want to acknowledge the superior level of customer service and efficiency that I have experienced from Australian Specialist Hub, The Client Relationship Manager is a fantastic, warm attitude and goes above and beyond to assist with our enquiries. Their team has an exceptional knowledge of the various Doctors/practitioners and their specific areas of expertise and is great at advising on appropriate IME options. I have no hesitation in recommending Australian Specialist Hub to others.