Your privacy is important to us.
OUR POLICY
1. We respect your privacy
Australian Specialist Hub Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.
2. Collection of personal information
Australian Specialist Hub Pty Ltd will occasionally receive and store personal information you enter onto our website, provided to us directly or given to us in other forms. You may provide basic information such as your name, phone number, address, email address, and payment details to enable us to send information, provide updates, process your product or service order, and complete transactions.
We may collect additional information at other times, including but not limited to when you provide feedback, share information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information
Australian Specialist Hub Pty Ltd collects personal information from you in various ways, including when you interact with us electronically or in person when you access our website and when we provide our services. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
4. Use of your personal information
Australian Specialist Hub Pty Ltd may use personal information collected from you to provide you with information, updates, and our services, including newsletters, marketing or promotional materials, and other information that may interest you. We may also inform you of new and additional products, services, and opportunities. We may use your personal information to improve our products and services and better understand your needs.
If you have provided payment information, we will use this data to process your payments securely through third-party payment processors. These third-party services are committed to keeping your information secure. We do not store sensitive payment information directly but will retain transaction records for accounting and legal purposes.
Australian Specialist Hub Pty Ltd may contact you by various means, including, but not limited to, telephone, email, SMS, or mail. You may opt out of receiving any or all of these communications by following the unsubscribe link or instructions in any email we send.
5. Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when required to deliver our services.
We may sometimes need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, during a legal proceeding or response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Australian Specialist Hub Pty Ltd, aushub.com.au, its customers, or third parties.
Suppose there is a change of control in our business or a sale or transfer of business assets. In that case, we reserve the right to transfer our user databases and any personal and non-personal information contained in those databases to the extent permissible by law. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek only to disclose information in good faith and where required by any of the above circumstances.
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
6. Security of your personal information
Australian Specialist Hub Pty Ltd is committed to ensuring the security of the information you provide to us. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorised access, modification, and disclosure.
If you provide payment details on our website, those details are securely processed using industry-standard encryption protocols and are handled by a third-party payment processor. We do not store sensitive payment information on our systems.
The transmission and exchange of information are carried out at your own risk. We cannot guarantee the security of any information you transmit or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner inconsistent with this Privacy Policy.
7. Access to your personal information
You may request details of personal information that we hold about you by the Privacy Act 1988 (Cth) provisions. If you want a copy of the information we hold about you or believe that any information we hold on you is inaccurate, outdated, incomplete, irrelevant, or misleading, please email us at admin@aushub.com.au.
In certain circumstances set out in the Privacy Act, we reserve the right to refuse to provide you with information that we hold about you.
8. Complaints about privacy
If you have any complaints about our privacy practices, please send details to admin@aushub.com.au. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
9. Changes to the Privacy Policy
Please be aware that we may change this Privacy Policy without notice. We may modify this Policy at any time, at our sole discretion, and all modifications will be effective immediately upon posting them on our website or notice board. Please check back from time to time to review our Privacy Policy.
10. Website
When you visit our website
When you visit our website (aushub.com.au), we may collect certain information, such as your browser type, operating system, and the website you visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site so that we can improve our service.
Cookies
We may, from time to time, use cookies on our website. Cookies are tiny files that a website uses to identify you when you come back to the site and store details about your use. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may occasionally use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may serve relevant ads to website visitors through third-party services such as Google AdWords. These ads may appear on this website or other websites you visit.
Third-party sites
Our site may occasionally have links to websites we do not own or control. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship endorsement or approval of these websites. Please be aware that Australian Specialist Hub Pty Ltd is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of every website that collects personally identifiable information.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at Australian Specialist Hub Pty Ltd
admin@aushub.com.au